Staffing Manager

SUMMARY

Outward Bound is an international organization dedicated to the belief that people are capable of far more than they know. The mission of the Philadelphia Outward Bound School (POBS), founded in 1992, is to change lives through challenge and discovery. POBS – serving PA, NJ and northern DE – is one of 9 regional Outward Bound USA schools.

As a robust, non-profit educational organization, POBS annually engages with more than 7,000 youth and adult participants. Our programming includes single and multi-day experiential education programs that inspire character development, leadership, and sense of community. All programs are designed to inspire participants to realize their true potential.

By ensuring POBS has a strong, well-supported corps of instructors, the Staffing Manager plays a key role in helping the organization deliver impactful experiential learning programs to participating youth and educators. The Staffing Manager is responsible for managing all seasonal program staff functions at POBS. They recruit, hire, onboard, and rehire seasonal program staff; track staff’s performance, assessment, development, advancement, and recognition; create and oversee staffing schedules for program staff roles; and maintain records for required employee certifications, clearances, and evaluations.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Recruit, interview, and hire seasonal program staff and apprentices; initiate and monitor onboarding tasks; and manage the annual rehire process for returning seasonal staff.
  • Create, maintain, and circulate job descriptions and postings
  • Recruit a wide and diverse candidate pool through job postings, local schools, alumni engagement, community organization relationships, recruitment fairs, etc.
  • Grow existing and new relationships with organizations to support hiring goals
  • Use Paylocity to create hire letters and work agreements, enter new hires into payroll, and ensure all required paperwork, certifications, and clearances are complete and up to date
  • Design employee retention strategies, including soliciting feedback from staff and researching incentives

STAFFING AND SCHEDULING

  • Schedule seasonal program staff on appropriate programs to ensure highest program quality and to meet staff training and development goals
  • Update and maintain staff’s schedules on Paylocity scheduling software
  • Review all timesheet records bi-weekly for seasonal program staff paid on a per diem basis to meet bi-weekly payroll deadlines
  • Maintain regular in-person presence to support staff development, foster team collaboration, and provide consistent on-site leadership

STAFF DEVELOPMENT

  • With Expedition and Day Program Managers, coordinate and provide season-end and/or year-end performance evaluation for all seasonal program staff
  • Track and update staff pay rate progression, maintain documentation and update payroll records
  • Maintain a regular schedule of email communications and utilize Slack platform to share important information for seasonal program staff.
  • Update and maintain the online information portal for seasonal program staff (the Compass) with resources, important dates, and memos.

HUMAN RESOURCES

  • With Director of Finance and Administration ensure timely and accurate payroll for seasonal program staff
  • Serve as primary point of contact for seasonal staff, acting as a liaison between staff and management, and mediating employee disputes, as necessary with support of the HR consultant.
  • Collaborate with program teams to ensure that all staff uphold and follow all policies and hold them accountable if they do not, which may include disciplinary procedures up to and including termination
  • Work with the HR Consultant and the Director of Finance and Administration to ensure proper documentation of all relevant employee matters, including workers’ compensation, FMLA, and other related policies.

ADMINISTRATION

  • Represent POBS at OBUSA National Staffing Team monthly meetings; learn about and share system-wide best practice
  • Maintain employee records, including updating pay rates, clearances and certificates and keeping track and maintain records of all applicants and new hires

ESSENTIAL SKILLS AND KNOWLEDGE

  • Knowledge of and commitment to equitable recruiting, interviewing, hiring, and staffing practices
  • Knowledge of or commitment to learn about Outward Bound history, mission, pedagogy, and philosophy
  • Highly organized with strong attention to detail
  • Ability to self-direct and manage projects with specific goals, measurable outcomes, and deadlines, from start to finish
  • Competent in Microsoft Office, Google Suite
  • Knowledge of payroll platforms and systems (e.g. Paylocity)
  • Effective communicator in writing, in person, and over phone/video chat
  • Commitment to sound, fair, and compassionate decision-making and judgment
  • Thoughtful and discrete in handling confidential and sensitive information

EDUCATION AND WORK EXPERIENCE

  • 1-2 years of experience staffing, recruiting, and/or talent management
  • 2-3 years of experience in the outdoor education or experiential learning field preferred

COMPENSATION & BENEFITS

  • Starting salary $40K – $50K
  • Current benefits include: Medical, dental, and vision insurance with 80% employer contribution, and short-term disability and life insurance at no cost to employee
  • 15- Paid time off for sick and vacation days, 8 floating holidays, one week paid (office closed) at year end
  • 403b retirement plan
  • Access to the Employee Assistance Plan

To Apply

EQUAL OPPORTUNITY EMPLOYER

The Philadelphia Outward Bound School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.